Help! I need somebody.
With
graduation looming and a contract negotiation for my new job underway, I have
found myself seeking my parent’s advice more then normal. After a bad day at school, I called my
mom to ask her what I should do about my maintenance light being on in my car.
She gave me the appropriate answer of “go get it checked out” but I refused to
listen. I know that everybody needs advice, whether you are a thirteen-year-old
girl trying to figure out if the dress you bought looks good on you, or a high
powered CEO on a merger. But after my conversation with my Mom I began to
wonder how someone’s moods influences whether or not they take the advice they
have asked for.
While
trying to understand this phenomenon, I came across and article by Gino and Schweitzer,
which researched this exact question. Through a series of two experiments, they
tried to investigate how anger and incidental gratitude (gratitude trigged by an
event unrelated to the advice) affected people’s reception of advice. They found that people who felt
incidental gratitude where more trusting and receptive to advice who felt
neutral, and the people who felt neutral were more trusting and likely to take
advice then those who felt angry. What they did not expect to find was that the
more receptive participants were to advice, the better their judgment was. The
people who felt angry had the poorest judgment when taking advice.
Of
course, it made sense; I was angry about my bad day at school and refused to
take my moms very intelligent and reasonable advice of going to get my car
checked out. This study managed to highlight a piece of human nature that
affects everybody. Moods dictate a lot of things in life, interactions with
people, productivity, happiness, and now ability to take advice. People will
never stop asking for advice, and they will refuse to take it almost half of
the time. Humans are complicated and frustrating creatures, but studies such as
this one by Gino and Schweitzer help us make more sense out of our craziness.
Whether it be a job, a friend, a boyfriend or your mother, remember that when
someone gives advice, its not always the case that its bad. Take a big breath,
check your mood, and listen again, you could be surprised by how much sense
they are making.
~Eleanna Antoniou
Gino, F.,
& Schweitzer, M. E. Blinded by anger or feeling the love: How
emotions influence advice taking. Journal Of Applied Psychology, 93(5),
1165-1173.
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